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Terms & Conditions

Terms & Conditions – Document Evaluation LLC

Effective Date: March/2023

1. Services

Document Evaluation LLC offers services including:

  • Academic Credential Evaluations
  • Experience-Based Evaluations
  • Expert Opinion Letters
  • RFE Responses
  • Business Plans
  • Support Letters
  • Certified Translations

Service timelines and deliverables vary based on the plan selected (Economy, Standard, or Express). Please note that timelines may be extended in cases involving complex documentation or special requirements.

2. Payments

  • Full payment must be made before the service begins.
  • All services are non-refundable unless explicitly stated.
  • In case of duplicate or incorrect payments, clients must notify us within 48 hours for resolution.

3. Turnaround Time

Processing times are estimated based on selected plans. Delays may occur due to missing information, document issues, or external factors beyond our control.

4. Document Submission

Clients are responsible for submitting valid, accurate, and complete documents. Submission of forged or misleading documents may lead to immediate termination of services without refund and potential reporting to legal authorities.

5. Confidentiality & Data Use

We maintain strict confidentiality of all client documents and communications. Your information will never be sold or shared with third parties, except as required by law.

6. Marketing Communication Consent

By providing your personal contact details, including your email address and phone number, you consent to receive communication from Document Evaluation LLC via email, SMS, or phone calls. These communications may include:

  • Service updates
  • Promotions or special offers
  • Follow-ups and support messages

You can opt out at any time by contacting us directly or clicking the unsubscribe link (if applicable).

7. Disclaimer of Guarantee

While we provide accurate and professionally prepared documents, we do not guarantee any approvals by USCIS or any third-party agency. Our services are advisory and supportive in nature.

8. Limitation of Liability

Document Evaluation LLC shall not be liable for:

  • Losses resulting from visa denials, delays, or rejections.
  • Errors caused by incomplete or incorrect client information.
  • Any indirect, incidental, or consequential damages.

9. Revisions & Corrections

Requests for revisions must be submitted within 7 days of receiving the draft. Beyond this window, any changes may be considered a new service request and may incur additional fees.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles. By using our services, you agree that any legal action or proceeding arising under or in connection with these Terms shall be brought exclusively in the courts located in Phoenix, Arizona, and you consent to the jurisdiction of such courts.

11. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Clients are encouraged to check this page regularly.